Privacy Policy
wk77 Online Casino

This Privacy Policy ("Policy") describes how wk77 ("wk77," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the wk77 online gaming platform available at wk77.app, including any associated mobile applications, features, and services (collectively, the "Platform").

wk77 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering an account on wk77, accessing the Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the wk77 Platform.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

For the purposes of the Philippine Data Privacy Act of 2012, wk77 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, wk77 determines the purposes and means of processing your personal information.

Certain third-party service providers engaged by wk77 — such as payment processors, KYC verification providers, and fraud detection services — may act as Personal Information Processors (PIPs) on our behalf. These processors are contractually bound to process your data only on wk77's instructions and in accordance with applicable Philippine data privacy law.

If you have any questions about how wk77 processes your personal data, or wish to exercise any of your rights as a data subject, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

wk77 collects the following categories of personal data, depending on your interaction with the Platform:

wk77 does not intentionally collect sensitive personal information (as defined under RA 10173) beyond what is strictly required for identity verification and regulatory compliance. Where sensitive personal information is collected — such as government ID numbers — it is handled with the heightened protections required by Philippine law.

wk77 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies (see Section 9 for details).
• Third-party sources: Identity and fraud-check data received from KYC verification providers, payment processors, and fraud prevention services engaged by wk77.
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory or law enforcement authorities in connection with our compliance obligations.

wk77 processes your personal data for the following purposes, each supported by a lawful basis under the Philippine Data Privacy Act of 2012:

• Account registration and management — to create and maintain your wk77 player account, verify your identity, and manage your account settings. Legal basis: Performance of contract; consent.
• Age and identity verification (KYC) — to confirm that you meet the minimum age requirement of 21 years and to verify your identity in compliance with PAGCOR regulations and anti-money laundering (AML) obligations. Legal basis: Legal obligation; legitimate interests.
• Processing deposits and withdrawals — to facilitate financial transactions through GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment channels. Legal basis: Performance of contract.
• Providing gaming services — to deliver the games, features, and services available on the wk77 Platform. Legal basis: Performance of contract.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform. Legal basis: Legal obligation; legitimate interests.
• Regulatory compliance — to comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), RA 10173, and other applicable Philippine laws. Legal basis: Legal obligation.
• Customer support — to respond to your queries, complaints, and support requests. Legal basis: Performance of contract; legitimate interests.
• Responsible gaming — to monitor gaming activity for signs of problem gambling and to administer self-exclusion and deposit limit requests. Legal basis: Legal obligation; legitimate interests.
• Marketing communications — to send you promotional offers, bonuses, and news about wk77, where you have opted in to receive such communications. Legal basis: Consent.
• Platform improvement — to analyze usage patterns and improve the functionality, performance, and user experience of the wk77 Platform. Legal basis: Legitimate interests.

wk77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, ShopeePay, and other Philippine payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with PAGCOR and AML requirements.
• Fraud prevention and security services: Providers that assist wk77 in detecting and preventing fraudulent activity, account takeovers, and money laundering.
• Game content providers: Software providers whose games are available on the wk77 Platform may receive limited technical data (such as player session identifiers) necessary to deliver their games.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law, regulation, court order, or regulatory directive.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by wk77, subject to confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of wk77's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom wk77 shares personal data are required to handle that data in accordance with applicable Philippine data privacy law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

wk77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the AMLC and applicable tax regulations.
• KYC verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution, responsible gaming monitoring, and regulatory audit purposes.
• Customer support communications: Retained for a minimum of two (2) years from the date of the last interaction.
• Marketing preferences and consent records: Retained for the duration of your account and for a reasonable period thereafter to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with wk77's data disposal procedures. Where data is anonymized, it may be retained indefinitely for analytical and statistical purposes.

wk77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and wk77's servers.
• Encryption of sensitive data at rest, including financial information and government ID data.
• Role-based access controls limiting access to personal data to authorized wk77 personnel on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and unauthorized access attempts.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While wk77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying wk77 immediately if you suspect unauthorized access to your account.

wk77 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Used to collect anonymized information about how players use the Platform — such as which pages are visited most frequently and how long sessions last — to help wk77 improve the user experience.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming limits.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the wk77 Platform. wk77 does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements on external websites.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by wk77:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data wk77 holds about you, together with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by wk77.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to wk77's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on wk77's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that wk77 has processed your personal data in violation of RA 10173.

To exercise any of the above rights, please submit a written request to wk77's Data Protection Officer using the contact details in Section 14. wk77 will respond to all valid data subject requests within thirty (30) calendar days of receipt, or within such other period as may be required by applicable NPC regulations.

The wk77 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations administered by PAGCOR. wk77 does not knowingly collect personal data from individuals under the age of 21.

If wk77 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be suspended. If you believe that a minor has registered on wk77 or provided personal data to the Platform, please contact our support team immediately at the email address provided in Section 14.

In the course of operating the w k77 Platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where wk77's technology infrastructure, game content providers, or third-party service providers are located.

Where such cross-border transfers occur, wk77 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of RA 10173 and the relevant issuances of the National Privacy Commission. These safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers to countries or organizations that the NPC has recognized as providing an adequate level of data protection.
• Binding corporate rules where the recipient is part of the same corporate group as wk77.

By using the wk77 Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

wk77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC regulations, or PAGCOR requirements. The most current version of this Policy will always be available on the Platform at wk77.app/privacy-policy.

Where changes to this Policy are material — meaning they significantly affect your rights or the way wk77 processes your personal data — wk77 will notify you by email to the address registered on your account, or by a prominent notice on the Platform, at least fourteen (14) days before the changes take effect.

Your continued use of the wk77 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way wk77 processes your personal data, you may contact our Data Protection Officer (DPO) using the details below:

• Data Protection Officer: wk77 Data Privacy Team
• Email: [email protected]
• Platform: wk77.app
• Operating Hours: 24 hours a day, 7 days a week

Our support team is based in the Philippines and is fully equipped to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all other regions across the country. We aim to acknowledge all privacy-related inquiries within three (3) business days and to resolve them within the timeframes required by RA 10173.

If you are not satisfied with wk77's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.